Answers from the experts!

Frequently Asked Questions

It is common for your heating and cooling equipment to make a little noise as it works. However, a couple of considerations may impact its sound level, like age.
It depends upon the usage, but you should replace the air filters of your HVAC system every one to three months.
If appropriately maintained, many HVAC systems last for 15 to 20 years.
Yes, we offer on-site free estimates and don’t have surprises for you.
Yes, to meet our customers’ emergency needs, we receive emergency calls after 6 p.m. If you are not a member, you will be charged an additional $150 emergency fee.
The standard trip charge fee is $50-$100, depending upon the distance from Fairfield County. There is no trip fee for our members as well as they will get some additional discounts.
We charge $125 for Gas Maintenance, $175 for Oil Maintenance, $125 for AC Maintenance, and $75 for HWH Maintenance. If you are a member, you will get a $20 discount.
To discuss your HVAC needs, you can schedule an initial meeting by calling us at (203) 545-4614.
Yes, you can cancel your appointment one hour before the scheduled time.

Ray's Heating & Cooling

With Ray’s Heating & Cooling LLC, you will have peace of mind knowing that your comfort is in professional hands.

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